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All Blog Posts Tagged 'Service' (2)

Can support and services teams co-exist?

Original post from my blog Project Management in Practice.

This is a dilemma I have had in all professional services organisations, especially one that deals with technology. If you sell products or services and offer a follow up support…

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Added by Shoaib Ahmed on July 1, 2012 at 9:36pm — No Comments

So you’re a Project Manager? Your team are your customers!

A recent and heavy focus on Customer Service and the importance of building relationships with your clients, has prompted me to write a little blog on Project Management, and how building relationships in the same manner as customer service should be a priority for all PM’s (actually…it should be a priority for anyone in management).



picture of a project manager drawing a flowchart



If you do happen to be a PM, you’ll know about that war story that keeps circling your social PM group every Friday at the bar.…

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Added by Brendon Walker on February 18, 2010 at 12:00am — No Comments

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