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Hello everyone,

I am able to reset my password using my username, MRN, and birth date. Upon logging in I am denied claiming that my username or password is incorrect. I have tried all major browsers (IE, Edge, Chrome, Firefox, Safari, Opera, Tor) but still cant login. I have cleared all cookies, cache, history, used incognito and private windows, different computers, different internet service providers, disabled all extensions and have had no luck.

Please help

I didn't find the right solution from the internet.

References:
https://tech.lds.org/forum/viewtopic.php?t=30553
Startup video studio

Thank you.

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