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Hi,

Is there a particular framework or methodology ideal for maintenance/support project?

It's an internal project. There are new requirements from different department in every 2-3 months. Sometimes the RFQ would arrive at the same time but due to lack of resources, we prioritize and schedule it. Duration is usually around 4 to 6 weeks for every project with 4 members on the team.

Thanks.

Tags: maintenance, managment, project, support

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There's is no ideal framework for maintenance/support of projects. Since a 4 member team would be working on the task for over a month, it is essential to plan and increase the accuracy of project forecasting. We gather adequate information using Microsoft's project management software. It has helped us prepare in advance and built a guided internal framework.

http://www.microsoft.com/project/en-us/project-management.aspx

Thanks for your reply but what does MS Project has to do with information gathering?

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